`What is included in the hire rate quoted ?
The rate quoted will include the hire rate, unlimited kilometers ( 4 days min. ) Standard Insurance Cover and GST ( Goods and Services Tax ) 1 to 3 day hire rates can be tailored to suit. All rates are in New Zealand dollars.
How is the daily rate calculated ?
The daily rate is calculated on a 24 hrs basis - collection and return is during business hours or as arranged with the hiring branch.
Part days are charged as follows;
* Up to 2 hrs ( after first day) - No additional charge.
* 2 hrs to 5 hrs - an extra half day.
* Over 5 hrs - an extra full day.
What Insurance is included in rate ?
Comprehensive insurance is included - a $1200.00 car insurance excess applies for drivers 25 yrs of age and over. Drivers 21 yrs to 25yrs of age have an additional $500.00 loading and drivers under 21 yrs of age $1000.00 loading. A $500.00 loading also applies to Minibuses and other commercial vehicles. Optional Excess Reduction ( Collision Damage Reduction) is available to drivers over 25 yrs of age at the commencement of the hire.
How do we pay for our hire ?
All hires can be paid by Credit Card , Eftpos or Cash - a Bond is also required. A deposit is required when making a booking ( 10% or 1 days hire ) and subject to our refund policy.
Licence required and Driving Age ?
All drivers must have a full licence, with 3 yrs driving experience and be over 18 yrs of age. International licences and licences from other Countries also accepted.
All vehicles are supplied FULL at the beginning of the hire and must be returned full at completion of the hire or a surcharge will apply. Make sure the correct fuel is used.
Can we pickup and dropoff outside office hours ?
Arrangements for after hours pickups and dropoffs must be made with the hiring branch. A small fee will apply to cover any associated costs.
Yes, most branches carry a range of baby seats and boosters - ask when booking.
What do we do in the event of a breakdown ?
In the unlikely event of a breakdown, call us on the FREE 0800 736823 number for the matter to be attended to. If we are unable to rectify the fault in reasonable time, a replacement vehicle will be supplied to you.
Happy and Safe Motoring.
